Railway Ministry's SuperApp Launch

The Railway Ministry has introduced a new application called SuperApp, designed to be a comprehensive solution for multiple railway-related services.

Testing Phase

• Initially available for 1,000 users on the Google Play Store to gather preliminary feedback.
• Plans to expand availability to 10,000 users for further suggestions and comments based on initial response.

Features and Services

• Reservation Services: Facilitates both reserved and unreserved ticket bookings.
• Additional Bookings: Includes platform and parcel bookings.
• Information Services: Offers train inquiries and PNR inquiries.
• Customer Support: Provides help through the RailMadad service.

Application Objective

• Focused on enhancing the user experience with a seamless and clean user interface.
• Integrates various services to deliver a comprehensive package of Indian Railway services.

Development and Release

• The app is developed by the Centre for Railway Information Systems (CRIS) on behalf of the Ministry of Railways.
• Released for beta testing to the public on 31-01-2025.
• Available for download from the Play Store/App Store as shared by CRIS.