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Postal department considers UPI-like ‘labels’ for addresses

05 Dec 2025
2 min

Introduction to the Draft Amendment to the Post Office Act, 2023

The Department of Posts has proposed a draft amendment aimed at introducing an innovative addressing system known as the Digital Hub for Reference and Unique Virtual Address, or DHRUVA.

Objectives of DHRUVA

  • To create an interoperable, standardised, and user-centric addressing framework.
  • To replace traditional textual addresses with virtual labels similar to email or UPI addresses, such as "name@entity".
  • To support the government's digital public infrastructure initiatives by allowing private participation.

Implementation and Functionality

DHRUVA aims to simplify address provision across various platforms, particularly for e-commerce and gig platforms, by using labels instead of traditional addresses.

  • Users can authorise firms to access their geographic coordinates and address details instantly, reducing repetitive address entry.
  • A Section 8 not-for-profit entity will oversee this system, similar to the National Payments Corporation of India.
  • Private firms are not mandated to participate but are encouraged to join voluntarily.

Role of DIGIPIN

The DIGIPIN system forms the foundational layer of the DHRUVA initiative.

  • It uses a ten-character alphanumeric code to express precise latitude-longitude coordinates.
  • Intended to provide accurate location data in rural areas or where textual addresses are insufficient.
  • Each DIGIPIN corresponds to a 14 square meter patch of land, enabling around 228 billion unique codes for India.

Consent and Authorization

  • Users can grant temporary access to their address details to firms, which requires re-authorisation after a specified period.
  • Address service providers will offer labels, while Address Information Agents (AIAs) will manage the consent architecture.
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