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Hold IndiGo to account, DGCA shouldn’t buckle

08 Dec 2025
2 min

India's Domestic Aviation Market Disruption

The recent chaos in India's domestic aviation market, which is the world's third-largest, has caused significant disruptions.

Current Situation

  • Hundreds of flights are being cancelled daily.
  • Thousands of passengers are stranded, leading to chaos at airports nationwide.
  • Passengers are incurring additional costs:
     
    • Higher fares for rebooked flights.
  •  
    • Cancelled hotel bookings and events.
  •  

Causes of Disruption

  • Airline Company Planning:
     
    • IndiGo, the country's largest airline, attributes disruptions to "misjudgement and planning gaps".
  •  
    • The new Flight and Duty Time Limitation (FDTL) regulations were not adequately anticipated.
  •  
    • IndiGo's crew requirement under new rules is 2,422 captains and 2,153 first officers. However, it operates with 2,357 captains and 2,194 first officers, leading to a personnel shortfall.
  •  
  • Regulatory Issues:
     
    • The Directorate General of Civil Aviation (DGCA) implemented FDTL rules in phases to address pilot fatigue.
  •  
    • Temporary relaxations were granted, raising safety concerns.
  •  

Market Structure Concerns

  • India's airline sector is dominated by a duopoly:
     
    • IndiGo holds more than 60% market share.
  •  
    • Air India holds around 27% market share.
  •  
  • This concentration limits immediate supply increase capabilities, leading to price surges and government-imposed price caps.

Future Implications

  • India needs more substantial players in critical sectors as it approaches becoming the third-largest economy.
  • Entry barriers should be reduced, and competition encouraged to avoid similar disruptions in other sectors.

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