Good Governance Week Initiative
The Centre launched the Good Governance Week, emphasizing citizen-centric governance with a grassroots delivery focus. This initiative is part of the 'Prashasan Gaon Ki Ore' campaign.
Background and Purpose
- Good Governance Week is observed annually around December 25, in honor of former Prime Minister Atal Bihari Vajpayee.
- The initiative aims to transition from a commemorative event to an action-oriented governance effort.
- Focuses on effective public service delivery and responsive grievance redressal.
Prashasan Gaon Ki Ore Campaign
- Places district administrations at the forefront of grievance redressal and public service delivery.
- District collectors will organize camps at tehsil, block, and panchayat levels for direct interaction and grievance resolution.
Campaign Phases
The campaign is implemented in two phases:
- Preparatory Phase (December 11-18):
- District data on grievance redressal and service delivery initiatives is uploaded to a campaign portal.
- 2,11,098 grievances redressed through state portals; 21,71,179 service delivery applications disposed of.
- 330 workshops and grievance redressal camps organized.
- 137 good governance practices and 21 success stories identified.
- Implementation Phase (December 19-25):
- Daily progress reporting on grievances resolution, service applications, and governance practices.
Tools and Documentation
- Centralised Public Grievance Redress and Monitoring System (CPGRAMS): Enables citizens to file grievances online.
- Documentation of good governance practices for wider dissemination.
Progress and Outcomes
- Previous editions saw the disposal of over 18 lakh grievances and nearly 3 crore service delivery applications.
- Over a thousand good governance practices and several hundred success stories documented.
Workshops and Discussions
- District-level workshops on December 23 to discuss local innovations and governance practices.
- Involves presentations, discussions, and Q&A sessions with citizens, academics, and officials.
Future Direction
Secretary Rachna Shah emphasized mission-oriented approach for district administrations, with a call for measurable outcomes and sustained engagement to ensure tangible citizen benefits.
