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GST 2.0 guidelines fail to resolve refund delays, say experts

27 May 2026
2 min

GST Refund Challenges Under Inverted Duty Structure (IDS)

Many large taxpayers are encountering difficulties in obtaining GST refunds under the Inverted Duty Structure (IDS), despite the government's directive for provisional refunds. Under IDS, businesses can claim refunds when input tax exceeds output tax, leading to accumulated input tax credit.

Key Issues and Expert Opinions

  • Refund Delays: 
    • Despite GST 2.0 guidelines, taxpayers with clean compliance histories face refund delays.
    • Applications are flagged as ‘risky’, complicating timely processing.
  • Documentation Challenges: 
    • Lack of familiarity with detailed documentation requirements contributes to issues.
    • State GST jurisdictions often demand information beyond prescribed limits, causing further delays.
  • Jurisdictional Variations: 
    • Refund experiences vary significantly between states, with extra scrutiny and delays in some areas.
    • Inconsistent refund processing contributes to industry concerns.

Recommendations by Industry Experts

  • System-Driven Refunds: 
    • Advocacy for system-generated provisional refunds for low-risk taxpayers.
    • Post-audit verifications for genuine taxpayers suggested to avoid delays.
  • Greater Transparency and Accountability: 
    • Calls for a more transparent risk-classification mechanism.
    • Recommendations for technology-driven solutions to reduce subjectivity in refund processing.

Recent Developments and Concerns

  • Annexure-B Utility: 
    • The new requirement on the GSTN portal poses compliance challenges for taxpayers.
  • System Caution: 
    • Over-cautious validations intended to curb fraud may impede business liquidity.
    • Genuine taxpayers should not suffer due to excessive caution in the system.

Conclusion

Despite GST 2.0 reforms, refund bottlenecks persist, particularly at the state level. Experts emphasize the need for system-driven, transparent, and consistent refund processes to enhance compliance and support business liquidity.

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Annexure-B Utility

A specific utility or form, likely a new requirement on the GSTN portal, that taxpayers need to use for compliance purposes, particularly related to claims or documentation for GST refunds or other processes.

GSTN Portal

The GST Network (GSTN) Portal is the online platform used for all GST-related activities in India, including registration, filing returns, and processing refunds. It serves as the backbone for the digital infrastructure of GST.

GST 2.0

Goods and Services Tax 2.0. Implies potential refinements or enhancements to the existing Goods and Services Tax regime in India, aimed at further streamlining indirect taxation.

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