SC was hearing appeals by Meta Platforms & WhatsApp against the NCLAT’s decision upholding Competition Commission of India (CCI)’s ₹213.14 crore penalty over WhatsApp’s 2021 privacy policy.
What is WhatsApp's 2021 privacy policy?
- The policy allows WhatsApp to share users' data with Facebook and all its group companies for the purposes of commercial advertising and marketing.
- Take-it-or-Leave-it framework: Under the policy, WhatsApp users have two options: Agree to share their personal information with Facebook or delete their WhatsApp accounts.
Issues observed in WhatsApp's 2021 privacy policy
- Commercial exploitation of personal data: SC noted that personal data is used to analyze behavioral trends, which Meta then leverages for a dominant advantage in online advertising on other platforms like YouTube or email.
- Abuse of dominant position: Policy abused its dominant market position by imposing unfair conditions and discriminating against those who did not accept data sharing.
- Erosion of privacy by Data sharing: By significantly expanding internal sharing of personal data with Facebook and related companies for advertising and business purposes.
- Lack of Clarity: SC emphasized that the policy's complex/vague language is unintelligible to common/poor citizens.
Steps taken in India for data protection
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