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RBI’s Utkarsh 2.0 Places Focus on Better Service

11 Apr 2026
1 min

Reserve Bank of India's Utkarsh 2.0 Strategy Framework

The Reserve Bank of India (RBI) has introduced a medium-term strategy framework, Utkarsh 2.0, to outline key strategic pillars and focus areas.

Key Strategic Pillars

  • Regulations
  • Customer centricity
  • Inclusive finance
  • Competitive markets
  • Effective technology
  • Future-ready organisation
  • Global India focus

Focus Areas

The framework aims to simplify regulations, deepen financial markets, and enhance accessibility. The RBI plans to:

  • Prioritise digitisation and innovation in operations.
  • Improve customer service and financial inclusion.
  • Strengthen market infrastructure and pricing transparency, especially in government securities.

Technology Adoption

Technology, including artificial intelligence and digitisation of internal processes, is expected to play a central role in RBI operations.

Global Financial Footprint

At the institutional level, the RBI aims to:

  • Expand India's global financial presence.
  • Promote the internationalisation of the rupee.
  • Scale up cross-border payment systems, such as UPI.

Monitoring and Adaptation

The RBI intends to monitor progress under the Utkarsh 2.0 framework periodically, allowing for flexibility to adapt to changing financial conditions.

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RELATED TERMS

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UPI (Unified Payments Interface)

Unified Payments Interface (UPI) is an instant real-time payment system developed by the National Payments Corporation of India (NPCI). It facilitates inter-bank transactions, allowing users to transfer funds between bank accounts using a mobile interface. It has become a preferred payment mode in India for its speed and ease of use.

Internationalisation of the Rupee

The process of making the Indian Rupee a more widely accepted currency for international trade, investment, and transactions, moving beyond its domestic use.

Government Securities

Debt instruments issued by the government to raise funds from the market. States resorting to raising funds through these securities at higher interest rates indicates their strained financial position.

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